Customer Service

Shipping & Delivery

All Shipping and delivery is handled via Australia Post. 
Driver courier service can be arranged within Australia only.
Shipping rates will vary depending on the shipping destination country. 


Licence Agreement
1. This licence agreement applies to the sale of all licences to images on www.phoyojo.com (“the site”). 
2. The parties to this licence are Joanne Gamvros (“us”, “we” and “our”) and the purchaser of a licence to use an image from the site.
3. When you purchase a licence to any image on the site it is subject to the terms of this document.
4. This licence is personal to the purchaser and may not be assigned except with our written consent.
5. When you purchase a licence to an image from the site you may use that image for: 
a. Print media
b. Web media
c. Home use i.e. art on walls
d. Multi-media usages
e. Galleries
6. Copyright in this web site and all images is owned us. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1968 (Cth) and similar legislation which applies in your location, and except as expressly authorised by these terms and conditions, subject to clause 4 above you may not in any form or by any means:
i)      adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this web site and any image you purchase a licence to; or
ii)     commercialise any information, products or services obtained from any part of this web site and any image you purchase a licence to;
without our written permission.

Privacy & Security

PHOYOJO.COM IS COMMITTED TO GOOD INFORMATION PRIVACY PRACTICES AND MAINTAINING YOUR PRIVACY WHEN YOU VISIT OUR WEBSITE. THIS PRIVACY STATEMENT APPLIES TO ALL USERS OF THIS WEBSITE.


COLLECTION, USE AND DISCLOSURE

When you access this website, we may make a record of your server address, domain name, browser type, the date, time and duration of your visit, the pages you accessed and the previous site you visited. This information is collected for statistical and security purposes and to assist us to improve our website.


If you register to use our website or subscribe to our online services, we will ask you to provide your name, e-mail address and other information about yourself in order to personalise your journey within our website and to alert you to special offers that may interest you. We will also collect other information that you provide to us voluntarily as part of our online surveys.


We will not disclose your name, e-mail address or any other personal information that you voluntarily provide to us to any third party without your consent, unless required to do so by law. We may transfer your personal information to other areas associated with Phoyojo.com in order to meet the purpose for which you have submitted the information.

COOKIES

Your web server may receive cookies from our web server in order to improve the functionality of our website and for security purposes. Cookies are small files of information which monitor your visit to our website. These cookies expire when you exit your web browser and are not stored on your hard drive. Most web browsers allow you to disable cookies on your computer. Phoyojo.com website does not store any personally identifiable information in cookies.


TECHNOLOGY

Although Phoyojo.com uses reasonable technological security measures and storage procedures to protect your personal information from misuse or alteration, we cannot guarantee the secure transmission of your personal information across the Internet.


AMENDMENTS

If you believe that any of the personal information held by Phoyojo.com about you is incorrect, incomplete or not up-to-date, or if you would like to unsubscribe from our online services, please contact our Customer Service team at info@phoyojo.com.


FURTHER INFORMATION

If you have any comments or questions about our Online Privacy Statement, please contact our Customer Service team at info@phoyojo.com.

Ordering

Orders can be made through phoyojo.com, if you would like to explore custom requirements in terms of printing, pricing, framing etc., please contact our sales team at info@phoyojo.comwith details and we will come back to you within 48 hours.

Payment, Pricing & Promotions

All payment at this time can be made via phoyojo.com via Paypal. To set up an account please visit http://www.paypal.com.au.

For custom pricing, delivery and orders, please contact Customer Service via info@phoyojo.com.

Viewing Orders

To view your current order, please log into the My Account section view your recent orders via the Dashboard, or entire history via the My Orders page (link in the top right hand area of the Dashboard page).

Updating Account Information

To update your Account Information, please log into the My Account section of the site to update your contact info, newsletter subscription and billing & shipping addresses.